My Lloyd's brokerage, RMS, with offices in Basel, Geneva and Paris, would not have achieved its success without a decision I made more than two decades ago: establishing our back office in the Philippines. Looking back, it was one of the most important business decisions I have ever made.

From accounting for both our headquarters in Basel and our European branch in Paris, to Lloyd's reporting and regulatory compliance, our Filipino CPAs managed a remarkably broad range of responsibilities with exceptional professionalism. Their work encompassed contract administration, the compilation of client questionnaires, the preparation of policies and premium invoices, accounts payable management, and payment processing, all across multiple currencies.

For our Paris operations, they also ensured that accounting records were prepared in accordance with French bookkeeping standards and the reporting requirements of the tax authorities, providing the necessary groundwork for local experts and advisors.
Beyond their technical expertise, it was their reliability, loyalty and commitment that truly set them apart. They combined deep professional knowledge with a friendly, supportive and solution-oriented approach that made working with them a genuine pleasure.
Day after day, our teams in Europe relied on their dedication and competence. Over time, this evolved into far more than an efficient working relationship. It became a trusted partnership, one that we valued deeply and for which we remain profoundly grateful.